If Your Child Has Special Needs, Welcome Care Provides Caregivers For Your Home

Families caring for a child with developmental needs often have questions about OPWDD, therapy, home care, and what support may be available.

Our dedicated team helps parents understand the next steps, including OPWDD enrollment, Code 95, ABA Therapy, PT, OT, and Speech Therapy coordination.

OPWDD Enrollment Guidance

We help families understand eligibility, paperwork, evaluations, and next steps.

Home Health Aide Services

In-home caregiver support, including HHA training for family-recommended caregivers.

PT, OT & Speech Therapies

At-home therapy to help children move, communicate, learn, and grow. Their future matters to us.

ABA Therapy

Support for learning, behavior, communication, and daily routines to support your child.

Helping Families Navigate, OPWDD From Start To Finish

The OPWDD process can feel confusing and overwhelming. Our dedicated team guides families through each step, so you always know what comes next.

Understanding Eligibility

We explain what may be needed to qualify.

Gather Documents & Evaluations

We help families stay organized and prepared.

Move Through Enrollment

We support you through every stage of the process.

Connect With the Right Support

We help link you with care managers and services.

Care at Home From Someone Your Family Can Trust

Eligible families may qualify for up to 84 hours per week* of home health aide services, depending on eligibility and approval.

Trusted Caregivers

Use someone you already know and trust to care for your child.

HHA Training for Family Candidates

We sponsor their training through our HHA Training School.

Certification for Life

Once certified, they can keep their HHA certificate for life.

Physical Therapy, Occupational Therapy & Speech Therapies For Kids

Our multidisciplinary therapy team combines Physical Therapy, Occupational Therapy, and Speech Therapy to help children build confidence, independence, communication skills, and everyday functional abilities through personalized, family-centered care plans designed around their unique goals.

Physical Therapy

Improve balance, coordination, strength, and movement.

Occupational Therapy

Develop everyday skills including dressing, handwriting, and self-care.

Speech Therapy

Strengthen communication, language, feeding, and social interaction.

Ready to Get Started?

Schedule an evaluation and receive a personalized therapy plan for your child.

Support for Learning, Communication & Daily Routines

ABA therapy can help children build important skills, improve communication, manage behaviors, and feel more confident in everyday routines.

Communication Skills

Daily Routines & Transitions

Learning & Independence

Positive Behavior Support

HOW ENROLLMENT WORKS

Getting started with OPWDD, made simple.

A few steps, and we’ll be right beside you for all of them.

Fill Out the Simple Form

Reach out and tell us a little about your child and what you’re hoping to find.

Meet a care manager

Enrollment runs through a Care Coordination Organization. We’ll guide you through it.

Gather the paperwork

Eligibility needs a few documents, like a recent evaluation. We’ll show you what’s needed.

Get your answer

OPWDD reviews everything and sends a decision. Then we help you take the next step.

OPWDD eligibility guidance

What may be needed for OPWDD services in New York?

OPWDD determines eligibility through a formal review process. Families may need to provide evaluations, records, and documentation showing a qualifying developmental disability and functional limitations.

Developmental Disability

OPWDD eligibility is based on whether the child has a qualifying developmental disability under New York rules.

Diagnosed before age 22

The condition generally must have originated before age 22 and result in substantial functional limitations.

Records & Evaluations

Families may need diagnostic evaluations, assessments, medical records, school documents, or related reports.

Front Door Process

OPWDD’s Front Door is the access point families use to learn about services and begin the eligibility process.

How to get started

Questions about
OPWDD & Home Care.

OPWDD support helps families navigate eligibility, enrollment, and developmental disability services through New York's formal process. A Home Health Aide provides direct, in-home caregiving, like helping with daily routines, mobility, and personal care, and can be a family member trained and paid through certain OPWDD-approved programs.

Physical, Occupational, and Speech Therapy are each delivered by therapists trained in that specific discipline, so your child will typically work with a small team rather than one caregiver. Welcome Care coordinates these services so they work together around a single, family-centered care plan instead of feeling disconnected.

Timelines vary based on evaluations, documentation, and OPWDD review, but families are guided through each stage, from gathering records to enrollment, so there are no unexpected delays. A care manager will keep you updated on where things stand and what's next.

A family member cannot be paid to serve as the child’s caregiver. However, the family may recommend a trusted friend or another qualified individual for the role. If that person is not already certified, we can help them enroll in a training program to earn their Home Health Aide certificate.
Families may also choose from the compassionate and experienced Home Health Aides available through our agency.

You don't need a finalized diagnosis to start the conversation. The team can help you understand what evaluations or documentation may be needed and walk you through the Front Door process to determine next steps toward eligibility.

ABA therapy focuses on behavior, communication, and daily routines, while PT, OT, and Speech Therapy target movement, self-care skills, and language. These services are typically used together as part of a broader plan, each addressing a different part of a child's development.